Adding and updating products

Documentation Index

Fetch the complete documentation index at: https://docs.replic.ca/llms.txt

Use this file to discover all available pages before exploring further.

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Adding your first product

Everything you’ve ever wanted to know about copying and pasting your product descriptions into yet another platform.

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Adding products manually

You can add or edit any product in Replic directly in your product list. The product form includes the following fields:

• title
• status
• retail price
• wholesale price
• description
• images
• files
• translations (optional)

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Importing products in bulk

You can also bulk import products in CSV format. Most e-commerce platforms offer CSV export options.

1. Export your products as a CSV from your current site.
2. Head to your Replic product list.
3. Select Import CSV.
4. Optional: set a wholesale rate.
5. Decide if you want to be notified once the import is completed and save.

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Exporting products as CSV from your current website

If your CSV export is not an import format currently supported by Replic out-of-the-box, you can easily switch out the column names for the correct ones directly in the CSV. We currently only support Shopify-format CSV or Replic-format CSV.

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Mapping my columns to Replic-format

The following fields can be imported via CSV:

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Anatomy of a product on Replic

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Understanding the different statuses

Products can have 4 different statuses:

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Adding images and media

Currently the application only supports adding image types. Images should be under 5Mb. We recommend resizing images for web if your images are too large as large images often can slow down your resellers websites (and your own). You can change the image title and add alternate text by simply clicking on the image in the media list.

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Adding files and filling out file page numbers and type

You can add PDF or ZIP files. We encourage you to add PDF directly over ZIP as it will let customers choose which files to download and help resellers offering printing services better locate your large scale printing files. You can reorder files in the your preferred order by dragging and dropping them. The application will automatically infer the number of pages from your files. It will also try to infer type based on the file name. You can edit the page numbers, file name and file type by simply clicking on the file in your file list. The different types are:

• instructions
• print at home
• large scale printing
• projector file
• other

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Translations

If you have set additional product languages in your products settings, you will be able to add translations for your products. You can translate your product title and description.

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Prices in other currencies

When retailers add products priced in a different currency than their own, unless you have set prices for that currency, the application will use the currency conversion formula. You can set whether or not you want the formula to round up prices. You can add set prices, retail and wholesale, for your products if you are comfortable taking on fluctuations in the currency’s exchange rate for that market.

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Retail prices in additional currencies

When you set fixed retail prices in an additional currency any reseller with the same primary currency will import your set prices when adding products to their stores. Resellers with a different primary currency than any of your default or additional currencies will continue to use the default conversion for retail prices when importing products. You can also edit the conversion formula in your product settings.

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What about additional information (sizing, fabric requirements, etc.)

If you ask 12 stores how they handle sorting and tags, you will get 13 answers. For this reason, we strongly encourage you to add all relevant information directly into the product description, including sizing, fabric requirements, notions, pattern difficulty, etc. By adding all information in the description, your resellers will be able to quickly access the information they need for their own tags and filtering purposes and leave the rest. This ensures all important information will eventually make its way to customers.

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Editing an existing product

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Notifying resellers

Resellers will be notified once a new product is made active. You have the option of adding a small note to the notification when you set the product as active directly from the product listing. This option is not available when you set a product as active directly from the product list. Once a product is active, resellers will be notified for any changes to the product. You can also add a note to explain what the change was so they can decide whether or not they want to make any edits to their current product in their own store.

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Notifying customers

You have the option to notify customers if the files for the product have changed. An optional note can also be added. When notify customers is selected, customers will receive an email informing them the pattern has been updated, along with a new link to download the files, should they wish to.

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Archiving a product

When you archive a product, that product will automatically be archived in every reseller store and will no longer be available for sale. Resellers will pay you for any unpaid sales on their next due payment, along with their other sales. Resellers will also be automatically notified that the product has been archived. Past customers will continue to be able to download their patterns.

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Troubleshooting

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Uploading file/media errors

Most errors are caused by uploading a file that is too large or the wrong format, or too many files at once. Check if the file or media you are trying to upload is more than 5Mb. Files must be in PDF or ZIP format. Media must be images (JPEG, PNG, TIFF, WEBP) and cannot include PDF format. If you tried to upload many files at once, try uploading fewer files in one go. If you experience repeated errors trying to upload files or media and have checked the file size and format, please reach out to support.