How it works
Your customers pay your resellers, then your resellers pay you. But how?1
Customer purchase
Shauna, Danielle, Fatima, Caridad and Milena all purchase your patterns from
Awesome Reseller in the same period.
2
Reseller invoice and payment
Once per month, on the anniversary of the day they added your patterns to
their store, your reseller will be invoiced. Payment of the invoice will be
attempted immediately and the payment funds will go directly into your
payment account (Stripe) minus the platform and payment fees.
3
You get paid
Stripe will send the funds to your account based on the payout schedule you
set in your payment account.
Reviewing and understanding the fees
Two different fees will be withdrawn from your invoices before the money arrives in your Stripe account.Payment fees
Payment fees
You are responsible for the payment fees for each invoice. The payment fees are set by Stripe and based on your location and the payment type from your reseller. Review the list of fees.
Platform fees
Platform fees
Replic will charge a 5% platform fee per invoice.
Accessing your invoices
You can access your invoices and list of payments in your payment page or directly into your Stripe account.Editing your payment or company information
You can edit your company information directly in Replic or in your Stripe account.some settings currently only available in Stripe. We encourage you to log in
your Stripe account separately to ensure it is set up how you want it.
Setting your payment schedule in Stripe
You can set your payout schedule directly in your payout settings in your Stripe dashboard.Setting up Stripe Tax
In order to properly calculate and collect tax on invoices, you need to set up your Stripe Tax account. On your payment page, you can set your head office address and tax registrations for Stripe or you can do so directly within your Stripe dashboard. Stripe can only calculate and collect tax for accounts with at least one tax registration. Adding a registration in Replic or Stripe records where you already collect tax; it does not register you with a tax authority. Ask your tax advisor which registrations you need. Each account is responsible for tax compliance in their jurisdiction. If unsure, ask your advisor or visit Stripe Tax documentation. After you create your Stripe account, Stripe may still need information, or it may be reviewing what you submitted.- If Stripe needs more information, the payment page shows onboarding or a notification banner and the product list asks you to Finish setup. We email you after 24 hours if those requirements are still outstanding. Leaving the form does not mean setup is complete.
- If nothing is due and Stripe is reviewing, onboarding shows In review. You can keep using Replic, including product status and partnerships. Payouts wait until Stripe finishes review. We do not send the “payments have been disabled” email in this state.
- After payouts are enabled, set your head office address and tax registrations on the payment page so Stripe can calculate tax on invoices. We email you after 72 hours if Stripe Tax is on but no tax registration has been added. These emails are reminders only and do not block payouts or Replic.
Marking your Replic invoices as B2B for tax purposes
If you are located outside of the US
If you are located outside of the US
When a reseller sets their tax ID in Replic, we pass that information to
you. In many countries, Stripe will look for the presence of a tax ID to
determine whether a transaction is B2B or B2C in order to apply the correct
tax rate. If you notice that tax is inaccurate on invoices with a reseller,
you quickly check if they have correctly set their tax ID by going into your
Stripe customer list, select the
customer and look under Details. If they are missing a tax ID, you can
encourage them to set it in Replic or ask them directly for the missing ID.
If you have reasonable reasons to believe they should be exempt or subject
to the reverse charge, you can Edit Details, then under Tax Registration,
select ** reverse charge** or tax exempt as appropriate. Please review
the Stripe documentation on reverse
charge and tax
exempt customers.
If you are located in the United States
If you are located in the United States
For stores located in the United States, you will need to verify that your
US resellers have valid resale certificates. Replic currently does not
require, verify or store resale certificates or other tax exemption
documents. Once you have confirmed that a reseller should be tax exempt, you
can mark them as tax exempt directly into your Stripe account. Select
the customer in your customer
list, then Edit Details, then under
Tax Registration, select tax exempt. Please review the Stripe
documentation on tax exempt
customers.
Setting up your default currency in Stripe
When you connect Stripe, Replic passes your default wholesale currency (from supplier product settings) as the Stripe Connect account currency. After onboarding, Stripe may also reflect settlement options based on your country and bank accounts. You can review payout settings in your Stripe dashboard.Product prices and reseller invoices use your Replic wholesale currency, not
Stripe settlement currencies by themselves. See invoicing resellers in a
different
currency.
Payment threshold
You can set a maximum threshold for your subscriptions in your wholesaler terms. Payment will be attempted when an subscription reaches the threshold amount before the regularly schedule payment date. The default threshold is 200 CAD or the equivalent amount in your currency at the time the invoice was created.What’s a good threshold
You should set a threshold based on your comfort level around possible losses while also keeping it high enough that most resellers will not bump into it. This would create a frustrating experience for your resellers and each invoice will incur a small amount of extra payment fees. If you find your resellers frequently hit your threshold and have not had issues with failed payments, you can set a higher threshold. If you are worried about failed payments, you can set a lower threshold.Setting a threshold on a customer-basis
This is not something Replic currently supports, however it can be implemented directly through your Stripe dashboard. Simply head over the customer’s subscriptions and edit the threshold manually. Your customers have agreed to the terms as you set them in Replic. If you change a customer’s threshold or subscription, you will need to notify them first and ensure they have approved the change.Setting up a retry policy for failed payments
Head over to your Stripe billing subscriptions settings to review the default behaviour for retrying payments for unpaid invoices. We recommend the following settings:- Under Manage failed payments, set your retry schedule to smart retry
- Under Manage payments that require confirmation, set Customers emails to Send a Stripe-hosted link for customers to confirm their payments when required
Failed payments can be the result of invalid or expired card or the customer’s
bank requiring additional confirmation before approving the transaction and
are most often not malicious.
Tax behaviour for your retail and wholesale prices
Should my prices be tax-inclusive?
This depends on your region and preference. But we recommend setting a default tax behaviour in your product settings to make sure the application can calculate prices more accurately. By default, or when Automatic is selected, we will automatically assume that tax is included or excluded from your prices based on the price currency. For products priced in USD and CAD, tax is considered not to be included in the price. For all other currencies, tax will be considered to be included in the price. You can override this setting by selecting Tax is not included (recommended) or Tax is included.Understand how tax is handled in your prices
Displaying prices on the application
Displaying prices on the application
We use the reseller’s country to determine if tax should be included in the
prices displayed on Replic.
Importing products in resellers stores
Importing products in resellers stores
We use the reseller’s store tax settings (inclusive or exclusive) to
determine if tax should be added or removed to the imported prices.
On invoices
On invoices
Taxes, when required, will be automatically calculated by Stripe on invoices
based on the reseller country and whether they have sent us their tax ID.
B2B transactions are often tax exclusive, so we recommend setting your
wholesale prices as tax exclusive by default. New designer payment accounts
default to tax exclusive in Stripe Tax Settings when no behaviour was set
yet.