> ## Documentation Index
> Fetch the complete documentation index at: https://docs.replic.ca/llms.txt
> Use this file to discover all available pages before exploring further.

# Download settings

> Customize how your customers access their files

Create a delightfully simple way for customers to access their files post-purchase that feels uniquely you. Optimize for convenience, be strict about security or create an experience that falls somewhere in the middle.

<Card title="Review download settings in your app" icon="image-down" href="https://admin.shopify.com/apps/replic/app/settings/downloads">
  Go to your Replic Shopify integration download settings page and start
  customizing
</Card>

## Email with a download link

By default, customers will receive an email from Replic after their purchase with a link to download their files. The link will redirect customers to a Replic-hosted download page where they will be able to download their files. Both the email link and pages will expire after a time to prevent fraud. Customers can resend themselves a new link to the email attached to the order.

If you do not wish customers to receive an email from Replic, you can disable it in your [Settings > Download](https://admin.shopify.com/apps/replic/app/settings/downloads) page.

<Warning>
  When disabled, you will no longer be able to resend emails to customers who
  have lost them.
</Warning>

## Thank you page / Order status page button

You can add a 'Download files' button to the order 'Thank you' page and 'Order status' pages.

<Steps>
  <Step title="Open your checkout editor">
    Navigate to your [Checkout Editor](https://admin.shopify.com/settings/checkout/editor/?page=thank-you\&context=apps) and locate the Replic extensions in the left tab.
  </Step>

  <Step title="Add the download buttons">
    Find the *Download button* under Replic in the sidebar and click *+* (plus icon) to add. Select *Thank You* or *Order Status* to place it on the page.
  </Step>

  <Step title="Customize button (optional)">
    You can move the button block on the page or edit the text displayed.
  </Step>

  <Step title="Choose redirect page">
    Once the button extension is selected, in the settings on the side panel, you can choose where the button on the *Order Status* page will redirect.

    If you select *Store* the button will redirect to a page hosted on your store that does not require login. If you choose *Account*, the button will redirect customers to an 'Order Download' page in their own account, which requires login.<br />
    [Understanding logged in options](#understanding-your-logged-in-options)
  </Step>
</Steps>

<Tip>
  Download buttons on the thank you page are displayed immediately. If you are
  concerned about fraudulent or unpaid orders, we recommend you rely on Replic's
  default post-paid purchase emails or use the logged in options. [Understanding
  logged in options](#understanding-your-logged-in-options)
</Tip>

## Customer account page, store-hosted page or both

### Understanding your logged in options

You can add a download page to your customers' account page on your Shopify store. Account pages require customers to be logged in through Shopify, which makes them more secure but also more cumbersome for customers looking to quickly access their file post-purchase.

We recommend you use them for returning customers. They can be accessed through the *Order Status* page. The *Order Status* page can be accessed by clicking on *Order Status* in their order confirmation email or by logging in their account on your store.

### Setting up a Customer Account download page

<Steps>
  <Step title="Open your checkout editor">
    Navigate to your [Checkout Editor](https://admin.shopify.com/settings/checkout/editor/?page=orders\&context=apps) and locate the Replic extensions in the left tab.
  </Step>

  <Step title="Add the download page">
    Find the *Download page* under Replic in the left sidebar and click *+* (plus icon) to add. Select *Add page to Accounts* to enable the page.
  </Step>

  <Step title="If not already enabled, add the download button to the Order Status page">
    Find the *Download button* under Replic in the sidebar and click *+* (plus icon) to add. Select *Order Status* to place it on the page. In the *Settings* side panel, choose *Redirect destination* to *Account*.
  </Step>
</Steps>

<Warning>
  Customers will need a way to access the page. Make sure you have added a
  download button to the Order Status page and that in your download button
  settings you have selected *Order status page redirect destination* to be
  *Account*.
</Warning>